Responsible gambling

At Casoola Casino, we are committed to providing a safe and enjoyable gaming experience for all our players. We understand that problem gambling can affect anyone, regardless of their background or financial situation. That's why we have implemented various tools and features to help you manage your play responsibly.

Setting Deposit Limits

You can set daily, weekly, or monthly deposit limits in your account settings. This will prevent you from exceeding a certain amount and help you stick to your budget. If you need assistance with setting up deposit limits, please contact our customer support team.

Session and Reality Checks

We offer session and reality checks to help you stay aware of the time spent playing at Casoola Casino. These features send reminders to take breaks and encourage responsible play.

Temporary Time-Outs and Self-Exclusion

If you feel that you need a break from gaming, we allow temporary time-outs or self-exclusion for set periods or permanently. This will block your access to our site during the chosen period. To request a time-out or self-exclusion, please contact our customer support team.

Responsible Gambling Tools and Features

• Deposit limits: Set daily, weekly, or monthly deposit limits in your account settings.
• Session checks: Receive reminders to take breaks and stay aware of gaming duration.
• Reality checks: Get alerts to monitor the time spent playing at Casoola Casino.
• Time-outs: Take a temporary break from gaming for set periods.
• Self-exclusion: Block access to our site permanently.

Support Organizations

For players struggling with problem gambling, we provide links to support organizations such as GambleAware and GamCare. These resources offer help and guidance on responsible gaming practices.

Reporting Problem Gambling

If you or someone you know is experiencing problems related to gambling, please contact us through the following channels:

• Live chat: Available 24/7 for immediate assistance.
• Email: Contact our support team at any time via email.

We encourage all players to take a responsible approach to gaming. If you feel that your play is becoming problematic or would like more information on managing your gambling habits, please don't hesitate to reach out.